I have completed over 50 projects in the last ten years. From small audits and adjustments, to full end to end UX. Here are just a selection:
An AI-powered, candidate-centric hiring platform built to fix a process that has a 50% failure rate.
When the technology has no precedents, what is your design process for deciding how it should behave?
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Team management for retail, hospitality and service businesses — scheduling, GPS clock-in, messaging, tasks and budgets in one dashboard. Designed across desktop, mobile and admin; guided through full development as PM. Won Irish government funding and chosen by Google for Adopt A Startup.
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This project was brought to me with just an general idea and an objecive to take that idea through first, a phase of validation and early research to provide enough data for the client to then feel comfortable in proceeding to a build phase. Through a variety of methods from workshops with target users, prototyping and desk research we achieved the validation the client was seeking and started a full traditional UX process. Further research, wireframing and eventually onto the final design you see below. The final result evolved from what was simply an idea for bill splitting to what is now a more robust group sharing and expenditure product. Users can create accounts or 'Kitties' and share them with loved ones to group save and virtual cards are generated for all members to spend with. It is an extremely quick process when compared to banking products.
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I was approached by a company in Ireland called Flexifi, who had an existing product in the Fintech sector over the last number of years, who were preparing to scale their company, and optimise their product. The product provides a method for shoppers to make instant purchases in store, and pay back in installments with zero interest up to a certain amount. My objective was to do a complete audit of the previous product, conduct research on methods to optimise the user experience based on that audit, carry out user testing, build wireframes and create a high-fidelity prototype to test some of these ideas. I then went through a test and evaluation phase before completing the final design.
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Working closely with the client company, in addition to some schools in Australia and museums, we had to objective of improving the interaction and organisation of school trips. Our early research showed that there were many options out there for booking or organising the administrative aspect of a school trip. Parental permission, logistics etc. The area we wanted to focus on was how teachers and students interacted while on the trip, and how digital tools could enahnce the learning experience for kids.
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